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Red Maple Leaves

Our services

Our experts bring deep industry knowledge and proven strategies to streamline your operations, optimise workflows, and improve client satisfaction. From financial planning and compliance to human resources and client management, we offer comprehensive solutions that allow you to focus on what matters most—delivering exceptional legal services. Partner with us to transform your practice into a more productive, client-focused, and successful firm. We provide a range of services to professional services firms looking for advise on various areas of their business.

Strategy

  • Facilitating or leading workshops and strategy sessions with your senior management team/partners

  • Finding your why

  • Helping you establish your vision and values

  • Developing a plan to achieve your objectives and a functional structure

  • Supporting your business to recruit the right people

  • Coaching your partners

Finance

  • Audit of your finance department

  • Financial planning and budgeting

  • Cashflow management

  • Billing optimisation

  • Profitability analysis

  • Financial reporting and compliance

  • Expense management

  • Analysis of key issues/failures in the systems and processes

  • Working capital management

Marketing & BD

  • Review of your M&BD department and M&BD audit

  • Developing a comprehensive marketing and BD plan

  • Brand development and positioning

  • Client intake & relationship management:

  • Customer journey mapping

  • Initial advice regarding website design and optimisation

  • Developing a content strategy

  • Client relationship management

  • Client retention and cross selling strategies

  • Pitch and proposal development

  • Client segmentation and targeting

  • M&BD training and coaching

Risk & compliance

  • Review of your risk and compliance policies and processes

  • Regulatory compliance audits and SRA Accounts Rules compliance

  • Risk Assessments & Management Plans

  • Assess your needs in terms of a R&C department or outsourcing your requirements

  • Cybersecurity risk & compliance

  • Professional indemnity insurance advice

  • File auditing & quality control

  • Business continuity & crisis management

  • Policy development & implementation

Productivity and processes

  • Review of the productivity of fee earners and business services

  • Audit of processes and process mapping

  • Time recording workshops and analysis

  • Productivity index

  • Assessment of the functionality of the support departments​​

  • Strategies for automation of tasks to improve productivity

  • Use of AI within law firms to enhance productivity

HR

  • Analysis and audit of HR processes

  • Developing an employee handbook

  • Review of your remuneration processes

  • Review and improvement of performance management processes

  • Assessment of HR risks

  • Helping you to develop a strong culture including improving your diversity and inclusion

  • Workforce planning

  • HR technology solutions

Operations & IT

  • Process optimisation & workflow management

  • Developing standard operating procedures (SOPs) or best practice

  • Outsourcing & delegation strategies

  • Office management & resource allocation

  • Vendor and supplier management

  • Resource utilisation & capacity planning

  • Key Performance Indicators (KPIs) & metrics

  •  Reviewing your software and interoperability of your systems

  • Cybersecurity & data protection

  • Legal practice management software implementation

  • Review and revamp of your IT support

  • Crisis and risk management

  • Sustainability & green office practices

  • Helping you to achieve B Corp s

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